Cancellation Policy

We understand that sometimes plans change. If you need to cancel your order, please review the following guidelines:

• Cancellation Window:
  You can cancel your order within 24 hours of placing it, provided it has not yet been processed or shipped.

• How to Cancel:
  To request a cancellation, please contact us as soon as possible at support@getlamp.shop or call (305) 436-1408. Include your order number and cancellation request.

• Orders Already Processed or Shipped:
  If your order has already been processed or shipped, we are unable to cancel it. You may return the item after delivery in accordance with our Refund Policy.

• Refunds for Cancelled Orders:
  If your cancellation is accepted, any payment made will be fully refunded to your original payment method within 5–10 business days.

• Contact Us:
  If you have any questions about cancelling your order, feel free to contact our customer support team.